30 be Privacy Policy — Your Data, Our Responsibility
This page clearly explains how your personal data is collected, used, and kept secure at 30 be. The privacy of all users in Bangladesh is our highest priority.
What data is collected?
When you register on the 30 be platform, we collect your name, email address, mobile number, and date of birth. National ID or passport details may also be requested for identity verification purposes. Payment method information is collected during financial transactions, but full card numbers or bank PINs are never stored. When you use our platform, your device type, browser information, IP address, and usage patterns are logged automatically. This information is used to improve service quality, ensure security, and make the user experience smoother.
- Name, email, and mobile number
- Date of birth and identity verification documents (where applicable)
- Payment method details (limited and encrypted)
- Device and browser log data
- Gaming activity and transaction history
How is data used?
Collected data is primarily used to manage your account, process transactions, and provide customer support. We analyze usage patterns to ensure platform security and detect fraudulent activity. With your consent, we may send you emails or SMS messages about new games, offers, or platform updates. Data may be provided to meet legal obligations or in response to regulatory authority requests, always within the bounds of applicable law. We never sell your data to advertisers or third parties.
Sharing data with third parties
30 be shares data with third parties only in limited and specific circumstances. Necessary information is shared with trusted payment gateway partners for payment processing, and they are also bound by strict confidentiality agreements. We may provide data to law enforcement agencies or courts upon receipt of a valid legal order, in compliance with our legal obligations. Service providers who assist in operating our technology infrastructure also operate under confidentiality agreements. Under no circumstances is your data transferred to third parties for marketing purposes. We require all our partners to adhere to the same standard of data protection policy.
Cookies and tracking technologies
Our platform uses cookies to manage sessions, remember login status, and save user preferences. Cookies are small text files stored on your device that help improve platform functionality. You can disable cookies through your browser settings, though doing so may prevent some platform features from working correctly. We do not use third-party advertising tracking cookies. Contact our support team if you would like to learn more about our cookie policy.
Our data protection measures
We use industry-standard SSL/TLS encryption technology to protect your personal and financial data, keeping it fully secure during transmission. Our servers are operated in secure data centers and undergo regular security audits. Two-Factor Authentication is available to prevent unauthorized access to your account. If suspicious activity is detected, our system automatically issues an alert and may temporarily suspend the account if necessary. However, no method on the internet is 100% secure, so keeping your password strong and not sharing it with anyone is your own responsibility.
Your rights and controls
As a 30 be user, you have several important rights over your own data. You can view and update the information stored in your profile at any time. If you request account closure, we will delete data that falls outside our legal obligations. To opt out of marketing communications, notify our support team or use the unsubscribe link in any email. We aim to resolve any data-related requests or complaints within 30 business days.
- Right to access and correct data
- Right to request data deletion
- Right to opt out of marketing communications
- Right to object to data processing
How long is data retained?
We retain your data only for as long as necessary to provide our services or meet legal obligations. Financial transaction records may be retained for a specified period after account closure in accordance with applicable laws in Bangladesh. Gaming activity logs are generally kept for up to 12 months, after which they are automatically deleted. Security-related log data may be retained for up to 24 months. After the designated period, data is securely and permanently deleted.
Policy changes and contact
30 be reserves the right to update this Privacy Policy as needed. For significant changes, we will endeavor to notify registered users in advance via email or platform notification. Updated policies take effect from the date of publication, and continued use of the platform will be considered your acceptance of the revised policy. If you have any questions about this Privacy Policy, please contact us at: [email protected]. We typically aim to respond within 24 hours and are always committed to protecting your privacy.